TV Phone Internet

How I Saved $750+ a Year on TV, Internet & Phone


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$392.52 is what I will save over the next six months on my internet, land line and DirecTV.  It is pretty easy to do.  Best of all, it has taken much longer for me to type this than it took to get the $392.52 in discounts for the next six months.

Here is what I suggest, blow by blow:  Call your provider and tell them you want to cancel your service.  If they do not immediately transfer you to the Customer Retention department, ask to speak to someone there.  Don’t mess around with the first customer service representative who answered your call.  You want Customer Retention.  Those are the folks who wield the power to give you the best discounts.

Unless you want fewer bells and whistles, tell them that you do not want to move to a lower priced package or plan.  Remind them that there are great promotions out there (by their competitors) that are looking pretty good to you.  You might even have an offer to toss out in case they ask what you have seen.  They will tell you how much they value you as a customer and offer a price reduction.  Then start asking for more.  When you feel satisfied, accept the deal, take the CSR’s name and ask if they can send an email detailing this.  It has been my experience that they say that they have already made the changes in my account.  I refresh my account’s webpage and find the changes we agreed upon.  Done and done!

With Vonage, I did not have much wiggle room.  I was paying $19.92 monthly but they wanted to raise it to $24.99.  They dropped it to $12.50 per month.  That saved me $7.42 per month.


With Time Warner Cable internet, I simply said that I would be happy to continue using them if they gave me the introductory rate for another year.  They were happy to.  That saved me $21 per month.

I did really well with DirecTV.  I had been getting their “Base Discount” of $20 per month for years.  On this phone call, they made the discount $25 per month.  They also threw in monthly discounts of $5 off HBO and $7 off my DVR service.  Well, I own my DVR and do not pay a monthly fee for it, but I’ll take the discount!  I asked if they had any free movie channels and they said they could get me a month of Showtime.  I asked if I could get more and they said three months free is the most they could do.  That came to $37 off DirecTV per month + three months Showtime.

Grand total: $65.42 in monthly savings and I did not have to change any providers – which I like!

When do you make the calls?  You can wait until your bill arrives with the new jacked up price.  I don’t do that.  I use Microsoft Outlook, so I have a reminder that pops up in my calendar the day I’m supposed to call.  If you don’t already use calendar software, I suggest Google Calendar.  It’s free and easy.  You can set up reminders that will send you an email when it’s time to call.  I use Google Calendar to automatically alert my tenants via email near the end of the month, to remind them that rent is coming due.  It’s pretty handy!

Last year, DirecTV had a promotion that gave away the NFL Sunday Ticket to new subscribers.  A friend of mine negotiated $100 off the NFL package because he had been a longtime subscriber to the football package and was irked that only newbies were getting a break.  Do you have you any negotiation tips that worked for you?  Share them in the Comments below!

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  1. Skillman
    Skillman11-28-2011

    Vonage? Are they still in business? Dude, I am telling you right now. Check out Obihai 110. go here: http://www.amazon.com/OBi110-Service-Bridge-Telephone-Adapter/dp/B0045RMEPI for the reviews and the best prices. one time fee of 45. after that, its free(when used in conjunction with Google Voice). It uses your existing phone system and your computer need not be on. Just need to have a High Speed internet service.
    Great sound quality too. Read the amazon reviews for more love.

    Skilly

  2. Kevin Beard
    Kevin Beard11-28-2011

    I wish I was as good a negotiator as you. When I told DISH Network my bill was too high for me and I was thinking of going to DirectTV for the introductory prices. They said, “Okay, bye.” We cancelled my service right on that call.

    On the bright side I’m saving over a $1000 a year because I don’t have satellite/cable anymore (I opted not to get DirectTV).

  3. Chip
    Chip11-28-2011

    Excellent. I’m going to look into that. Thanks Skilly.

  4. Chip
    Chip11-28-2011

    It’s amazing what rabbit ears can do. If you live in a house with an old antenna on the roof, it is my understanding that those will get you the hi-def signal. My 1999 box TV doesn’t have hi-def, so I cannot confirm.

  5. Ellen Regina
    Ellen Regina11-28-2011

    I second you, Kevin Beard. We save big bucks and also save OUR BRAINS by cancelling cable altogether. Wow, I never knew how RELAXED it feels not to have all that loud advertising and demanding ‘entertainment’ pounding into my head every day! Fight the power!

  6. Marita
    Marita11-30-2011

    Not only are The Tips the best but these comments Are so funny to read.. LOVE YOUR “Money Tips” And your ” PEOPLE” Chip!

  7. Jim P.
    Jim P.12-13-2011

    I just saved $55 from my TW Cable/internet/phone bill thanks to getting prodded by Chip’s Money Tips.
    Thanks Chip’s Money Tips!

  8. Chip
    Chip12-13-2011

    Wunderbar!! (On Tuesdays, I only speak German)

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